Everything You Need to Know

Find answers to common questions about Dot’s features, integrations, security, deployment, and more.

General Information

Security & Compliance

Deployment & Integration

Features & Customization

Pricing & Support

Who is Novus?

General Information

Novus is an AI company that develops advanced AI solutions, helping businesses leverage artificial intelligence for efficiency and innovation. Our product, Dot, is designed to streamline AI integration across industries with a focus on flexibility and performance.

What is Dot?

General Information

Dot is an all-in-one AI platform that enables businesses to deploy and manage AI agents efficiently while integrating seamlessly into existing workflows. It supports multiple AI models, offers AI agent workflows, flexible deployment options (on-premise, cloud, or hybrid), and includes a no-code interface for easy customization along with an AI agent library for shared knowledge.

Why choose Dot over other AI solutions?

General Information

Dot is built for businesses that need more than just an AI model—it’s a full AI platform designed for enterprise-grade performance. With multi-model support, no-code AI agent workflows, seamless integrations, and on-premise deployment, Dot provides the flexibility, control, and security that other AI solutions often lack.

How does Dot differ from OpenAI and other AI systems?

General Information

Unlike OpenAI, which primarily offers standalone models, Dot is an AI orchestration platform that enables businesses to manage, combine, and deploy multiple AI models within a unified system. It goes beyond single-model AI by providing intelligent AI agent workflows, automated decision-making, and seamless integration with enterprise applications—offering greater flexibility, control, and efficiency.

Is Dot an AI model or a platform?

General Information

Dot is an AI platform, not a single AI model. It works with multiple AI models and allows users to create and manage AI workflows tailored to their business needs.

How does Dot ensure data privacy and handle sensitive or regulated data?

Security & Compliance

Dot is designed with enterprise-grade security, including encryption, role-based access controls, and compliance with industry regulations. It ensures sensitive data remains protected through on-premise deployment options, secure API integrations, and adherence to standards like GDPR and HIPAA, making it suitable for regulated industries such as finance and healthcare.

Can user access to data be restricted within Dot?

Security & Compliance

Yes, Dot includes role-based access controls that allow businesses to define which users can access specific data and AI agents. This ensures compliance with internal policies and industry regulations.

How easy is it to deploy Dot?

Deployment & Integration

Dot is built for seamless deployment, whether on-premise, cloud, or hybrid environments. With minimal setup time and extensive documentation, businesses can integrate Dot quickly into their existing infrastructure.

Can Dot be integrated into a company’s existing interface, and how is security maintained during integration?

Deployment & Integration

Yes, Dot can be seamlessly integrated into a company’s existing interface through robust APIs, offering flexibility and customization to fit diverse business needs. While we ensure secure data transfer and access control on our end, security for third-party integrations depends on their implementation and policies.

With which systems and tools can Dot integrate?

Deployment & Integration

Dot integrates with a wide range of business tools, including CRM systems, databases, customer support platforms, and enterprise applications. Its API support ensures smooth connectivity with third-party software and internal workflows.

Visit our Integration Page to see the full list of supported apps and systems.

What are the hardware requirements for running Dot on-premise?

Deployment & Integration

The hardware requirements depend on the scale of deployment, but Dot typically runs on enterprise-grade servers with sufficient GPU or CPU resources. Novus provides detailed hardware recommendations based on workload, model usage, and data processing needs.

What are the resource requirements for deploying Dot on-premise?

Deployment & Integration

Dot’s resource requirements vary based on workload, but it typically requires enterprise-grade CPUs, GPUs for AI acceleration, and sufficient RAM and storage. Novus provides specific recommendations based on the AI models and use cases being deployed.

Can Dot be customized for my business needs?

Features & Customization

Yes, Dot allows businesses to tailor AI agents and workflows to their specific requirements. It supports industry-specific customizations, ensuring AI solutions align with operational needs.

Who should use Dot, and which industries benefit the most from it?

Features & Customization

So far, Dot has been helping businesses streamline operations across various industries, including finance, healthcare, manufacturing, and customer service. Within these industries, departments like sales, marketing, finance, and customer support leverage Dot’s AI agents to automate workflows, enhance decision-making, and improve efficiency.

Does Dot require coding skills to use?

Features & Customization

No, Dot features a no-code interface that allows users to create AI workflows without programming knowledge. However, developers can extend its functionality using API integrations and advanced configurations.

Does Dot support multiple languages?

Features & Customization

Yes, Dot supports multiple languages, making it accessible for businesses operating in different regions. Its AI models can process and generate text in various languages based on user needs.

What types of documents does Dot support?

Features & Customization

Dot supports various document formats, including PDF, Excel, Word, CSV, and structured databases. It can process and extract insights from different file types, making it adaptable to diverse business needs.

What kind of support does Novus provide for Dot users?

Pricing & Support

Novus offers different levels of support based on the selected plan. The Basic Plan includes community support, the Advanced Plan provides dedicated support, and the Enterprise Plan features real-time support.

Visit our Pricing Page to see the full details of each plan.

What pricing plans are available for Dot?

Pricing & Support

Dot offers flexible pricing models tailored to enterprise needs, including subscription-based and custom pricing for large-scale deployments.

Visit our Pricing Page to explore the available plans and find the best fit for your business.

What is the process for purchasing the Enterprise Plan?

Pricing & Support

Businesses interested in the Enterprise Plan can contact Novus for a consultation to discuss their needs and receive a tailored proposal. After agreement, Novus provides deployment support, onboarding, and continuous assistance to ensure seamless integration.

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